Local Government Case Study
NINJIO allowed the municipality to track compliance with cybersecurity initiatives, share data across the organization, and hold employees accountable.
The Team
Mid-Size Southwestern Municipality looking to prevent attacks on critical infrastructure and thwart hackers who have demonstrated the ability to attack entire cities.
The Challenge
Recent municipal-level cybersecurity attacks (think: Baltimore, Laredo, New Orleans) have highlighted the vulnerability of government bodies to external attacks. In fact, one study found that 44 percent of local governments report being “under attack hourly or daily.”
The key to thwarting attacks at the onset is educating employees, since one simple mistake, i.e. one click on a contaminated link, could lead to a statewide infection.
The Solution
To train employees to detect and address cyberattacks, leadership decided to make NINJIO videos mandatory for all city employees.
The IT team was able to provide monthly and quarterly viewership updates to managers and supervisors, in addition to the ongoing reports provided to employees directly from NINJIO.
The city implemented this shift along with a comprehensive communications program, focused on individuals, supervisors, managers, and senior leaders.
Results
Key Takeaways
There’s a direct relationship between the consumption of NINJIO content and fewer cybersecurity incidents
Out of 2,000 employees, only 31 were reprimanded for failing to watch mandatory NINJIO content