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Healthcare

Healthcare Industry Case Study

An East Coast-based healthcare organization tackles escalating cyber threats through targeted employee training with NINJIO, achieving measurable compliance improvements while protecting sensitive patient data after experiencing real security incidents.

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Employees

Doctors, nurses, administrative staff, & medical technicians

Industry

Healthcare, Hospitals

Region

East Coast, United States

Featured Products

NINJIO AWARE

The Team

East Coast Healthcare Organization protects protected health information (PHI) and electronic medical records (EMR) while serving patients across their healthcare system.

The Challenge

The healthcare organization faced cybersecurity threats across multiple attack vectors. Their specific challenges included:

  • Four major threat types requiring attention: password compromise, ransomware, malware, and phishing
  • Real security incidents with an employee falling victim to a phishing attack and sharing credentials
  • Need for behavioral change through engaging, result-driven training programs

The Solution

The organization implemented NINJIO within their learning management system to provide targeted, measurable cybersecurity education.

  • LMS integration provided comprehensive tracking & seamless rollout
  • Customized microlearning content addressing specific attack vectors similar to past incidents demonstrated relevance
  • Personal application allowing employees to extend security awareness to as many as seven friends or family members

“We’ve identified that our users are our weakest link. There’s just no technology out there that will prevent a user from clicking on a phishing email and compromising the system. Education is one of the key components of security, and NINJIO does a great job translating real-life security scenarios into fun and informative videos.”

Healthcare Executive
NINJIO Client

Results

Key Takeaways

Consistently increasing compliance rates with comprehensive tracking capabilities

Targeted improvement capacities to address specific incidents with relevant training content

Personal security extension with employees able to add family members to accounts free of charge

Real incident prevention by providing additional training after specific incidents

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