Insurance

Insurance Case Study

NFP transforms from boring annual compliance training to engaging monthly cybersecurity awareness, achieving perfect employee participation and measurably reducing phishing susceptibility across their insurance operations.

A man wearing glasses and a striped polo shirt sits in an office with the NFP, An Aon Company, logo visible on the wall beside him.

Employees

Insurance professionals and support staff

Industry

Insurance Brokerage & Consulting

Region

New York City, NY

The Team

NFP is an insurance brokerage and consulting firm specializing in health benefits, welfare, property and casualty, wealth management, and life insurance services for clients nationwide.

The Challenge

Before NINJIO, NFP’s cybersecurity training was “death by PowerPoint“—annual hour-long sessions that employees dreaded. They needed:

  • Engaging content that would change employees’ cybersecurity behavior
  • Current threat intelligence relevant to today’s risks
  • Measurable improvement in phishing resistance

The Solution

NFP replaced their annual training marathon with monthly 3-4 minute NINJIO episodes covering current threats, plus targeted phishing simulations to test and reinforce learning.

  • Hollywood-quality content with relevant, timely scenarios
  • Monthly delivery ensuring continuous security awareness
  • Phishing campaigns that train employees to recognize real threats

100%

employee adoption across the entire organization

30+

year industry veteran called it “the single best, most effective training tool” he’s ever seen

“NINJIO has really changed the way people look at cybersecurity. The fact that NINJIO comes to us monthly, and in three to four minutes at a time, we’ve seen a significant increase in what people’s cyber awareness is. If I got a call from any of my peers asking about cybersecurity training, I would emphatically support NINJIO.

Results

Key Takeaways

Significant decrease in employees falling for phishing emails compared to pre-NINJIO baseline

Employees now actively discuss cybersecurity and reference NINJIO episodes in workplace conversations

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